Author Archives: blog@Caterer.com

The Best Employer Scotland 2012 Goes To…

Best Employers in Hospitality 2012 Scotland

The Knight Residence near Edinburgh Castle and known for  their award winning, five star, serviced apartments took this years title for Best Employer in Hospitality Awards 2012 Scotland. The awards were again held and the superb and unique Prestonfield Edinburgh.  The team are known for their philosophy to deliver; “efficient, unobtrusive, helpful and friendly; each member …

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The Christmas Conundrum

Every year we all think about getting the right amount of staff in for the peaks and troughs that the run up to Christmas brings. With the inevitable Christmas parties kicking off in the next couple of weeks, businesses will be gearing up to deliver what should be the biggest contribution to their bottom line …

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MyTrends: A Chef’s Guide to Recruitment

We recently spoke to head chef Allan Picket on the state of chef recruitment in the hospitality industry and, in his opinion, there could be signs of a skill shortage on the horizon. Allan, head chef at Plateau in London, said: “With the amount of openings in London alone this summer, I do wonder how …

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Hr in hospitality awards celebrate the best the industry has to offer

HR in Hospitality

The HR in hospitality awards 2012 were hosted at the Dorchester and celebrated the achievements of Human Resources within all sectors of the hospitality industry.  With over £5,000 raised on the night for the HR in hospitality’s chosen charities of Springboard UK and Hospitality Action it was a huge success for not just the winners. Judges …

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HEI TrendWatch: Your Path to Employee Retention

HEI TrendWatch: Your Path to Employee Retention

The UK’s descent into a double-dip recession in the first quarter of 2012 put a furrow on the brow of many business leaders across the hospitality industry. While most sectors were left reeling though, hoteliers were able to breathe a partial sigh of relief, according to the Hospitality Employment Index (HEI) report Q1 2012, produced …

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Jobs on the go

The recent Hospitality Employer Index report produced by People1st in partnership with Caterer.com highlights that according to the European Dining Index from Livebookings, online restaurant booking in the UK more than doubled in the first quarter of 2012 compared to 2011. Furthermore, bookings made via mobile phones had trebled. The report also pointed out that nearly a third …

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Call for entries: ScotHot Young Restaurateur & Young Hotelier of the Year Award

ScotHot

Scotland’s largest hospitality show, ScotHot is once again searching for the 2012 ScotHot Young Restaurateur of the Year and ScotHot Young Hotelier of the Year in partnership with Caterer.com. Don’t delay – as the closing date for entries is 10th October 2012. This is a once in a lifetime opportunity for rising industry stars aged under 30 to …

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Restaurants engage with emerging talent

The latest Hospitality Employer Index report for Quarter two of 2012 from Caterer.com and People 1st has been released and holds the industry high in respect of other service industries.  The report also focuses on restaurants and they are clearly setting the pace for expansion and attracting talent. Generation Y (18-34 year olds) are said to …

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Springboard Awards for Excellence are now open

Working with industry to attract new and emerging talent is key to the success of hospitality.  Many see hospitality  as a stop-gap career, are not encouraged by parents and peers to enter it and do not see it as a long-term option. Caterer.com are partners with Springboard to ensure that industry can join and support …

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The perfect front of house team

Your front of house team are the first port of call of any customer experience, whether the customer has spoken with someone on the phone, are enquiring or are being served by those facing the guest.  Many positions available in front of house teams require a set of personal and excellent customer services skills and …

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