Category Archives: Caterer.com

Culture, branding and personality

Byron Hamburgers serve up an impressive win Calling all hospitality employers! Entries for the 2017 Caterer.com People Awards close on July 3rd so don’t miss out. Start making a noise about the amazing work that you’re doing in the recruitment, development and retention of your incredible workforce. We spoke to Louise Moneypenny from Byron Hamburgers …

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Getting a Firmdale grip on Candidate Experience

  With an impressive increase in candidate on-boarding and employee retention, Firmdale Hotels won the Candidate Experience award at the 2016 Caterer.com People Awards. “Winning this award has really changed things for us,” said Jessica Berry, Head of Talent at Firmdale Hotels. “We’ve had other companies knocking on our door asking what we’re doing right. …

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In-House Recruitment takes centre stage

We speak to Gabriela Gandolfini at the National Theatre Hospitality employers! Have you launched a programme that boosts your recruitment strategy? Super-charged your learning & development offering? Helped you retain more amazing talent than ever before? Does your recruitment team deserve to be recognised for their success in recruitment, retention and development? Entries for the …

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Communication, creativity and reliability

Jumeirah on putting the ‘H’ in HR There are always challenges facing employers. Attracting top talent, retaining that talent and developing the skills of employees are just some of the issues which require constant review. Just because your recruitment strategy was fruitful for one season, doesn’t mean it will continue to be so. The demands …

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“It’s not just a summer job”: Changing Perceptions at the BHA Summit

  If there was one key learning from this year’s BHA Summit, it was that the UK hospitality industry needs to change its image in the eyes of jobseekers and young people as a place to develop a fulfilling and lasting career. ‘Perception’ was the word of the day. On June 6th, the British Hospitality …

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Supporting Emerging Talent

  Flying High! Careers are taking off at Hilton London Heathrow Terminal 5 In the current climate of skills shortages within the hospitality industry, it’s vital that employers create talent pools and pathways that can secure their future requirements. Nurturing emerging talent equals a positive impact on employee retention, productivity, customer satisfaction, not to mention …

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Employer innovation that benefits the whole industry

We talk to Jessica Berry, Talent Manager of Firmdale Hotels and judge of the 2017 Caterer.com People Awards “The recruitment process can be challenging. It’s not always seen as the most glamorous of roles within hospitality, but it’s a vital part of running hotels. All employers want to hire the right people and you have …

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Durham Leads the Way

    Leadership in hospitality Recruitment, Development and Retention In terms of quality and service, the UK hospitality industry has a lot of which to be proud. Away from our world class restaurants and hotels, however, there are many institutions which provide incredible food service and an outstanding work environment for employees. These can include prisons, …

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In hospitality, every player plays their part

    We talk to Geraldine McCormick, HR Advisor for Commercial Operations at The National Theatre, a 2016 Caterer.com People Awards winner It’s that time again! Entries are now being welcomed for the 2017 Caterer.com People Awards. These special awards celebrate the finest achievements in hospitality recruitment, development and retention. The 2016 award for On-Boarding …

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How to deliver a Michelin-starred Experience

It’s the ultimate accolade in fine dining, coveted by chefs and revered by connoisseurs. A Michelin Star is a badge of honour for restaurants worldwide, but how do you deliver a Michelin-starred experience and maintain it year in, year out? Caterer.com hosted a special panel at ScotHot 2017 where Andrew McIntosh, Sales Director at Caterer.com …

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