Category Archives: Hotels

Getting a Firmdale grip on Candidate Experience

  With an impressive increase in candidate on-boarding and employee retention, Firmdale Hotels won the Candidate Experience award at the 2016 Caterer.com People Awards. “Winning this award has really changed things for us,” said Jessica Berry, Head of Talent at Firmdale Hotels. “We’ve had other companies knocking on our door asking what we’re doing right. …

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HEI TrendWatch: Your Path to Employee Retention

HEI TrendWatch: Your Path to Employee Retention

The UK’s descent into a double-dip recession in the first quarter of 2012 put a furrow on the brow of many business leaders across the hospitality industry. While most sectors were left reeling though, hoteliers were able to breathe a partial sigh of relief, according to the Hospitality Employment Index (HEI) report Q1 2012, produced …

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Call for entries: ScotHot Young Restaurateur & Young Hotelier of the Year Award

ScotHot

Scotland’s largest hospitality show, ScotHot is once again searching for the 2012 ScotHot Young Restaurateur of the Year and ScotHot Young Hotelier of the Year in partnership with Caterer.com. Don’t delay – as the closing date for entries is 10th October 2012. This is a once in a lifetime opportunity for rising industry stars aged under 30 to …

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The ‘Big Conversation’ – Let’s Get Recruiting

This week industry held a ‘Big Conversation‘ to highlight the importance of young people being inspired to come into the industry. Hosted by Business in the Community (BitC), The British Hospitality Association (BHA) and Springboard, leading figures from hotels, restaurant and pubs across the UK were welcomed to discuss youth unemployment and work experience. With …

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Hotels are top recruiters in 2012

Last week saw the release of the Hospitality Employment Index report for Q1 2012, from Caterer.com and People 1st. The report found that whilst the industry level of ads remain static, applications have increased and opportunities in the hotel sector remain at the highest level in hospitality. Q1 highlighted that there was a 9% decrease …

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Hilton’s Caroline Lowe on Getting Into a Career in Hospitality

For those looking for a career working with great employers and as specialists within hotels, restaurants, pubs, bars and food service – hospitality is definitely the industry for them.

More and more employers are unveiling their own journeys throughout their careers, which proves to be a useful aid for individuals looking to work in hospitality. Here at Caterer.com, we’re firm believers in organisations giving potential employees insights on how to acquire the right kind of experience and skills to succeed.

We went to see Caroline Lowe, director of human resources at Hilton Heathrow Terminal 5, to ask her about her career in the hotel industry and her advice on how to encourage potential employees to seek a job in hospitality.

Check out her interview here:

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