Request your entry form for the Caterer.com People Awards by emailing email@example.com now!
If you entered before 8th June please email firstname.lastname@example.org as we have important information for you.
Every team has achieved something they’re really proud of, whether a company wide programme or a small, local initiative that has had a positive impact. These awards are about acknowledging the great work that you do, at every level of the recruitment process.
Every employer has achieved something they’re proud of. Tell us about it! There are 12 ways to Get Recognised with our Caterer.com People Awards.
It’s free to enter via our simple online form.
- Employee Engagement Programme
- Employer Brand Campaign
- Rewards & Benefits Initiative
- Learning & Development
- On-Boarding Programme
- Emerging Talent Initiative
- Candidate Experience
- Launch Campaign
- HR Team
- In-House Recruitment Team
- Leadership in recruitment, retention & development
- Ambassador to the industry
Marco Reick, HR Director at Bill’s, reveals how a fresh approach to recruitment has helped Bill’s source more of the right type of talent.
At our latest Caterer.com employer insight webinar, the panel explored the increasingly popular topic of hiring for cultural fit and training for skill. Throughout the webinar and busy Q&A session, Marco Reick, HR Director at Bill’s, shared insight with over 60 live delegates, speaking of Bill’s own recruitment methods and approaches around cultural fit.
Reick outlined key employee motivators that drive retention, the importance of internal stakeholder buy-in and the tangible benefits to team, customers and ultimately the business.
The 45 minute free to attend webinar ‘Hiring for cultural fit: going beyond skills set’ also featured Rachel Mellors, Managing Consultant, Cubiks, and Caterer.com Account Director Roy Walker. Rachel Mellors, Managing Consultant, Cubiks, talked through the key learnings from our recent employer round table on the topic, attended by 10 senior recruitment leaders. Read more here.
You can view the webinar free on demand now here.
Our next employer insight event takes place on 14th June, at Soho Hotel, London. This live interactive panel session will take a look at how Employer Brand directly impacts attraction, recruitment and retention in a competitive talent market. Employers and recruiters can register attendance here
Hospitality employers and recruiters gathered last night at Hilton London Bankside, together with our Caterer.com team, to celebrate the launch of the unique Caterer.com People Awards. Sales Director Neil Pattison spoke on the evolution of these awards over the last 5 years and announced their fresh new format. Guests then enjoyed drinks and canapes throughout the evening along with networking and the chance to talk through the awards in detail.
The prestigious Caterer.com Best Employers in Hospitality Awards have now re-launched as the Caterer.com People Awards. Entries are open until June 23rd. Get recognised!
Neil Pattison commented:
“For 5 successful years, our Caterer.com Best Employers in Hospitality Awards have celebrated hospitality employer success through the results of an online employee engagement survey. But through our close work with many hundreds of hospitality employers, the Caterer.com team know that whilst employee engagement is important, it is just one part of the complex recruitment and retention mix. So, we’ve moved our awards forward to a more relevant format, truly reflecting the great work carried out by today’s hospitality employers to address the various recruitment, retention and development challenges they face. In this respect, we are pleased to say our Caterer.com People Awards are unique to the sector.
We believe that every employer will have achieved something they’re really proud of in recruitment, retention and development, whether it’s a company-wide programme or a small, local initiative that has had a positive impact. Our Caterer.com People Awards are about acknowledging hospitality employers delivery at every stage of the recruitment process.”
In the new Caterer.com People Awards, Employee Engagement is still recognised in an award category of its own. However, the awards go further to recognise hospitality employers across the 12 categories including Employer Brand, Rewards & Benefits, Learning & Development, On-Boarding, Emerging Talent Initiatives, Candidate Experience and Launch Campaigns. Teams and individuals are recognised too, in the HR team and In-House Recruitment Team award categories and with the Leadership and Ambassador for the Industry awards.
Caterer.com People Awards are now open for entries until June 23rd. Entry is FREE, online, and simple to complete. We are encouraging every hospitality employer, of any size and in every location of the UK, to enter as many categories as they feel relevant and get recognised for their best work over the last year in recruitment, retention and development.
Our panels of judges are comprised of around 45 employers, recruiters, specialists, award winners and leaders from hospitality and complimentary sectors, bringing a fresh and unbiased approach to the judging process. Entries will be judged in July using transparent criteria and a clear, benchmarked scoring system. All entries will be exclusively reserved for the independent judging panel, with a shortlist announced closer to the time of the awards.
Make sure that you and your teams are rewarded for the amazing work you have delivered in the past year. Visit the awards site for all the detail you need on the categories, entry forms, judges and awards night.
If you have any questions our Caterer.com People Awards 2016 team are here to help- email@example.com
Change is afoot in hospitality recruitment, and going beyond skills and hiring for cultural fit is a step in the right direction says Caterer.com
“Ours is a nation obsessed with food but no-one wants to cook it,” says Marco Reick, HR Director of Bill’s Restaurant, reflecting on one of the biggest challenges facing hospitality employers right now. With UK unemployment levels at 5.1%, it’s a well-known fact that hospitality is facing a skills crisis.
Reick, with 10 other HR and talent acquisition chiefs from across the sector, came together at a recent Caterer.com employer roundtable event. Here they debated the challenges and trends facing the sector right now. The scrapping of CVs, hiring for cultural fit over skills and the morphing of customer and employee brand experience were just some of the hot topics up for debate.
What’s evident is that attracting the right candidates is tougher than ever. The knock on effect is an industry-wide evolution that means HR professionals are embracing cultural fit when it comes to recruitment.
“Gone are the days of basic skills-based CVs and formal interviews,” says Premier Inn’s Ed Pyke. For entry level roles, cultural fit rather than skill is the recruitment method of choice and one used by Drue Hammond at McDonalds Restaurants. Elsewhere, the experiential recruitment events and peer-to-peer interviews implemented by Premier Inn and The London EDITION are just the start. “Engaging potential employees needs to give them a brand experience from the off,” says The London EDITION’s Charlie Brodie. What’s more, “training employees to be brand ambassadors provides opportunities for self recruiting through peer-to-peer interviewing,” says Firmdale Hotel’s Jessica Berry.
Premier Inn HR Business Partner Sam Goode believes that “an element of our industry backbone is shifting. It opens up opportunities and new ways of thinking.”
Clearly cultural fit is more important than ever. In a highly competitive job market good cultural fit to company values and goals is crucial. Getting it right can boost both recruitment and retention rates. What’s clear is that branding and recruitment are increasingly going hand in hand. The disconnect in years gone-by between employer brands and consumer brands no longer has a place. As Itsu’s Annabel Nash says, “the cultural and experiential values of the company need to be aligned internally and externally.”
It is evident that while hiring for cultural fit is imperative, there are no certainties in this fragile economic environment, where the ebb and flow of market forces and the strategic direction of new CEOs and visionaries make for an environment of flux and change. Planning for the future workforce in these circumstances needs flexibility, an innovative approach and an open mind. Culture needs to evolve but core values need to be set.
What’s clear is that change is afoot in hospitality recruitment, and going beyond skills and hiring for cultural fit is a step in the right direction. However, there’s still a long way to go, and as Firmdale Hotels Jessica Berry explains, “successful recruitment tools are no longer just about getting people through the door”. Beyond the HR remit, there’s a PR and education job to be done when it comes to attracting talent to the industry, and as McDonalds Drue Hammond concludes, “there’s a cultural shift taking place in hospitality that’s evident in recruitment processes. It’s no longer a matter of attracting good people but retaining them. Cultural fit is more important than ever.”
The Round Table Debate Hiring for cultural fit: going beyond skills was hosted by Caterer.com at The Hospital Club, Covent Garden and attended by: Annabel Nash, Head of Resourcing at itsu; Ed Pyke, Cluster General Manager West London for Premier Inn; Marcus Weedon, Head of Recruitment for The Ivy Collection; Marco Reick, HR Director of Bill’s Restaurants; Drue Hammond, HR & Resourcing Manager for McDonald’s Restaurants; Paul Macfarlane, Resourcing Partner at Pizza Hut Restaurants UK; Charlie Brodie, Head of Talent & Training for The London EDITION; Jessica Berry, Talent Manager for Firmdale Hotels and Sam Goode, HR Business Partner at Premier Inn. The event was facilitated by Rachel Mellors, Managing Consultant for Cubiks UK and hosted by Roy Walker, Account Director for Caterer.com
Register for our webinar on ‘Hiring for cultural fit: going beyond skills set’ and hear from Marco Reick, HR Director, Bill’s Restaurant who will deliver a best practice case study presentation.
David Levin MBE, winner of the Bacchus Special Award with Neil Pattison, Sales Director, Caterer.com
Caterer.com are proud to support the industry and were excited to be headline sponsors of the 2016 Bacchus Awards. The ceremony, held to celebrate the professional achievements of graduates of the Oxford School of Hospitality Management took place on 11th April 2016 at the St Pancras Renaissance Hotel.
This year’s winners are:
Bacchus Student Award – Jennifer Connelly
Young Alumni Award – Robyn Isherwood, Head of Luxury Events, Lillingston
Manager of the Year Award – Gareth Banner, General Manager, St Pancras Renaissance Hotel
Bacchus Mentor Award – Lynne Levin, CEO, Levin Wines
Major Contribution to the Hospitality Industry – Peter Ducker, CEO, Institute of Hospitality
Bacchus Special Award – Professor David Levin, Founder of Capital Hotel Group
Speaking at the awards ceremony, which was attended by around 220 alumni, students and friends of the Oxford School of Hospitality Management, Ben McEwen (Bacchus Alumni Chair), said: “Our alumni are our greatest ambassadors internationally. They go on to find incredible success in the hospitality industry and to shape the reputation of the School on the world-stage”.
After the ceremony, Donald Sloan, Head of the Oxford School of Hospitality Management, commented: “The Bacchus Alumni Awards are of great significance. They highlight the strength of our international community of graduates – and reassert the importance we place on preparing our students for successful and rewarding careers in industry. The awards give us the opportunity to formally recognise the achievements and influence of our talented alumni”.
The Oxford School of Hospitality Management is pleased to acknowledge those companies that supported this year’s alumni awards:
Caterer.com, Lexington Catering, Johnsons Stalbridge Linen Services, The Restaurant Group, BaxterStorey, Brodericks Love Coffee, Levin Wines, Ellis of Richmond, The St Pancras Renaissance Hotel, Vortek Design and 80SIX Ltd.
Click here for more information about the Bacchus Alumni Awards.
Following the success of last year’s Bacchus Awards, Caterer.com are proud to be headline sponsors of the 2016 Awards.
The awards which take place on 11th April at the St Pancras Hotel provide us with an opportunity to acknowledge the achievements of the Oxford School of Hospitality management graduates and reinforces the importance of strong links between education and industry.
The Oxford School of Hospitality Management has developed a strong reputation as a key player in the talent pipeline for the UK hospitality industry and offers a Mentoring Programme which sees every postgraduate and final year undergraduate student assigned one of 130 senior figures in industry as a mentor.
On the night awards we will be presented to outstanding individuals in the following categories:
• Student Award
• Young Alumni Award
• Manager of the Year
• Mentor of the Year
• Major Contribution
• Special Award
Tickets are priced at £120 for individuals or £1,100 for a table of 10. The ticket for the Awards Ceremony includes a champagne drinks reception followed by a 3 course dinner with wine and dancing to the Bacchus Band.
For more information and to book, please click here or alternatively contact Susan Ing (firstname.lastname@example.org) at Brookes who can provide an invoice.
Caterer.com were delighted to see Lisa Redding, Group Resourcing Manager at QHotels at Springboard’s FutureChef 2016. It was great to hear her speak first-hand about their current initiatives and new ‘Get into Q’ apprenticeship programmes, where they will create a vast amount of apprenticeships that will help drive future talent for the hospitality industry.
Recognised for their work even by the local MP of Stratford-upon-Avon, you can read their official press release regarding QHotel’s apprenticeship campaign.
QHotels launched their ‘Get into Q’ apprenticeship campaign last week as part of their commitment to creating 100 new apprenticeships this year and a total of 300 by 2017. QHotels currently boasts 145 apprenticeships across their 26 four star hotels.
In recognition of the success of their existing apprentices, a celebratory event was held at The Stratford Hotel, Stratford-upon-Avon, on Friday 18th March 2016. The event recognised both Kitchen and Front of House Apprentices from the local area and was attended by Mr Nadhim Zahawi, MP for Stratford on Avon. As an entrepreneur and founder of the leading market research company YouGov, Mr Zahawi was impressed with the opportunities QHotels were offering.
Apprentices produced and delivered afternoon tea whilst engaging with Mr Zahawi, QHotels, The Springboard Charity and senior representatives from Stratford-upon-Avon College.
Mr Nadhim Zahawi, MP, commented; “It was great to visit The Stratford Hotel and speak to some of QHotel’s impressive apprentices. Apprenticeships are a great way for both young people who gain experience working in a real job, earning a wage while learning new skills, and for businesses as a way of securing a skilled workforce for the future. I would urge everyone to look into whether an apprenticeship is right for them, or whether apprentices are right for their business.”
One apprentice who has reaped the rewards of QHotel’s apprenticeship programme is Chloe Gardner who is completing a Professional Cookery Level 3 course, whilst employed at QHotel’s Stratford Manor. In between helping to prepare the afternoon tea, Chloe commented, “A lot people when they leave school start jobs where they don’t learn anything. The reason I love my apprenticeship is that they don’t throw you in the deep end; you get a lot of lessons and support. I love cooking, I get paid for it, and I’m learning the skills I need to grow my career. Starting my apprenticeship was the best decision I’ve made.”
The event was part of the ninth annual National Apprenticeship Week which took place from 14th – 18th March 2016 alongside hundreds of events nationwide. National Apprentice Week was co-ordinated by the National Apprenticeship Service and was designed to celebrate apprenticeships and the positive impact they have on individuals and businesses.
Lisa Redding, Group Resourcing Manager at QHotels said, “We were thrilled to launch our new campaign during National Apprenticeship Week. We supported 30 events across England during the week and spoke to potential apprentices and their parents about the benefits of apprenticeships. Moreover, to have been endorsed by Mr Zahawi, who has experience in both business and politics, assures us that our efforts are valued and moving in the right direction.”
QHotels are a business partner of The Springboard Charity. The Springboard Charity works with the hospitality industry and supports people of all ages and backgrounds into sustainable employment. Geoffrey Roe, Business Relations Manager from The Springboard Charity said, “We’re thrilled to be working with QHotels who have made a strong commitment to future apprenticeships. We’re pleased to support them with opportunities to provide people with sustainable employment in hospitality and we will continue to promote the industry as a great place to work.”
The QHotels ‘Get into Q’ apprenticeship programme aims to offer a quality introduction to the hospitality industry, offering a real opportunity for work experience whilst providing a viable alternative to full-time education in a thoroughly vibrant industry. In addition to the apprenticeship training, QHotels offers bespoke ‘masterclass’ training as well as enhanced pay rates, which highlights them as a quality apprenticeship provider.
Notes to editors:
National Apprenticeship Week 2016
National Apprenticeship Week took place from 14 – 18th March 2016, with hundreds of events across England.
The Week, which was co-ordinated by the National Apprenticeship Service, was designed to celebrate apprenticeships and the positive impact they have on individuals, businesses and the economy.
To find out more about National Apprenticeship Week visit https://www.gov.uk/government/topical-events/national-apprenticeship-week-2016
About The Springboard Charity
The Springboard Charity helps young, the unemployed and those facing barriers to work into sustainable employment in the hospitality, leisure and tourism industry. Springboard provides a range of opportunities for sustainable employment, or vibrant careers in hospitality, leisure and tourism through;
- Free specialist careers information
- Taster work experience opportunities
- Development programmes to help maximise the chances of obtaining sustainable employment
- Pre-employment and mentoring programmes
- Educational teaching resources, information, support and student activities to teachers in schools and colleges
Springboard equips people with the knowledge and skills they need to achieve their potential.
Springboard also works closely with the industry to help attract more talent and address skills shortages. In doing so, it has the support of over 180 different industry establishments and suppliers.
For more information about Springboard, visit: www.springboard.uk.net
Join Hospitality Action for a fabulous day of golf, kindly sponsored by Bunzl Catering Supplies, at The Worsley Park Marriott Hotel & Country Club which is a championship course and is widely regarded as one of the finest inland courses in the North of England.
Worsley Park Golf Club features an 18-hole, PGA championship course on 6,611 yards. Designed by European Golf Design in association with Michael King, this Manchester
championship golf course is built on picturesque grounds with a challenging par of 71.
Whether you’re entertaining clients, rewarding team members or simply looking forward to a day’s golf, they’re pulling out all the stops to make this a day to remember. Plus, you’ll be raising much needed funds for Hospitality Action.
For further information please email today.
We look forward to welcoming you to a fantastic day of golf!
Bethan Disley-Jones, 14, was announced as the winner of Springboard’s FutureChef 2016 at the National Final beating over 8,000 contestants to claim the title of FutureChef Winner for 2016.
Caterer.com were very proud to support Springboard’s FutureChef National Final which took place at Westminster Kingsway College, London on Monday 14th March, with 12 young finalists competing to be crowned FutureChef Winner 2016. The finalists had already completed in school heats, local and regional finals before making it to the National Final, beating over 8,000 students. This event is a great way to showcase how fun and exciting the hospitality industry is and an excellent way for employers to attract future talent. The team at Caterer.com enjoyed every moment of the final, especially visiting the sponsors at their stands and taking part in the fun activities they had to offer. The highlight for us was hearing the winner announced and seeing how happy all participants were to have made the final.
Serving up a menu of chicken with sundried tomatoes and chorizo mousse, followed by a dessert of baked pear with raspberry sorbet, Bethan from Pensby High School in Merseyside cooked her way into the judge’s hearts at the Springboard’s FutureChef 2016 National Final competition.
On hearing she won Springboard’s FutureChef 2016 Bethan said, ‘I entered FutureChef because I saw what past winners had achieved and I wanted the chance to do the same. It’s amazing to have won and I feel FutureChef will give me lots of opportunities for employment’.
Springboard’s FutureChef, is a nationwide culinary initiative delivered in 723 schools nationwide. The main goal of FutureChef is to help young people aged 12-16 to learn the vital life skills of cooking and understanding nutrition, as well as providing invaluable insight into and inspiration for building a career within the hospitality industry. Key sponsors include the Worshipful Company of Cooks and the Savoy Educational Trust.
Springboard’s Dee Smith, Regional Director for London South-East, said “Congratulations to all of our hard-working, committed finalists – they have all been part of a great FutureChef. It really is amazing to see the quality of work by young chefs improve year on year, the talent we see as a result of the Springboard FutureChef initiative is remarkable and Bethan is a true winner.”
Celebrated Chef Brian Turner CBE said “It has been a fantastic day and it’s good to see so many dedicated young people with so much talent. Thanks must also go to teachers and mentors who make such a great contribution to the success of the event. Bethan is a great winner.”
Bethanwins a spectacular experience at Henley Regatta in July 2016 courtesy of sponsor Sodexo. She will work behind the scenes at the world famous event in the fine dining Fawley Meadows restaurant with Sodexo Prestige Executive Chefs and will join her parents and guests for a meal, a boat trip on the Thames, and a day’s racing along with accommodation. Bethan also receives a year’s student membership for The Craft Guild of Chefs. Her school receives £400 of vouchers courtesy of Lockhart Catering Equipment and her mentor chef Gareth Billington receives a commemorative plate.
Second place was Courtney McDowell, 16, City of Glasgow College, who receives an invitation, along with three guests, to the Delaware North box at Wembley for the Summertime Ball 2016. Courtneywill experience a work placement in the VIP area before the concert shadowing the Executive Head Chef for Hospitality, Mark Reynolds courtesy of Delaware North.
Third place – Connor Duncan, 16, Menie Estate Golf Academy, Aberdeenshire,will work with his mentor on an inspirational dinner with a celebrity chef and the Elior development chefs to produce a fine dining banquet for 100 VIP guests courtesy of Elior.
All National Finalists are given:
- £100 cash prize from the Worshipful Company of Cooks
- Personally embroidered aprons provided by Russums
- Commemorative plates
- Commemorative medals supplied by Craft Guild of Chefs
- Personally embroidered chef jackets provided by Johnsons Stalbirdge Linen
- Skull caps sponsored by Tonstate
- Cookery Book courtesy of Russums
Central and South Scotland – Courtney McDowell, 16, City of Glasgow College
East Midlands – Yasmina Lock, 13, Ratcliffe College, Leicester
East of England – Emily Eves, 13, Hartismere School, Suffolk
North East – Abbie Frost, 15, Beverley High School, East Yorkshire
Northern Ireland – Katie Russell, 14, Banbridge Academy, County Down
South West – Madi Cole, 13, Penrice Academy, St. Austell
Wales – Imogen Charles, 14, Bishop of Llandaff School, Cardiff
West Midlands – Abigail Phipps, 13, Kingsmead School, Staffordshire
North West – Bethan Disley-Jones, 14, Pensby High School, Merseyside
North Scotland – Connor Duncan, 16, Menie Golf Academy, Aberdeenshire
London – Phoebe Reeves, 15, Tanbridge House School,
South East – Sophie Holman, 14, Bromley College, Orpington
David Mulcahy, Culinary Director, Sodexo UK and Ireland, Head Judge
Steve Munkley, Executive Chef, The Royal Garden Hotel
Tom Hamblet, FutureChef 2015 Winner
Mark Sargeant, Consultant Chef, BaxterStorey
Lahiru Jayasekara, Head Chef, Petrus
Simon Stocker, Advanced Practitioner, Westminster Kingsway College
Matt Owens, Executive Pastry Chef, Fusion Catering Solutions
Will Torrent, Consultant Pastry Chef, Waitrose
Joe Queen, Executive Chef, Westerwood Hotel & Golf Resort
Cyrus Todiwala, OBE DL, Chef Patron
David Girard, Executive Pastry Chef, The Dorchester
Simon Boyle, Chef Founder, The Brigade
Sophie Wright, Sophie Wright Catering
For more information about Springboard, please click here