“We really wanted to sponsor the Candidate Experience category because that’s what we’re all about – providing a really great candidate experience.” – Rosina Bucknall, Director of Specialisms at Off to Work.
Off to Work challenge the concept of the ‘traditional recruitment agency’ and we are delighted to welcome them as sponsors of the Candidate Experience category in the 2017 Caterer.com People Awards.
Kathy Dyball, Head of Marketing for Caterer.com said, “We’ve always been huge fans of Off to Work. Their exciting working methods and unparalleled training programmes are an inspiration in the hospitality industry and we’re so pleased to have them as a sponsor at our Caterer.com People Awards.”
Off to Work began as the brainchild of Philip Atkins, Managing Director. Using his wealth of experience in catering and events management, Philip decided to create a new agency that deliberately set itself apart from the competition. “He created a brand and a business that takes pride in its teams and service standards.” said Rosina Bucknall, “Our ethos revolves around finding passionate team members to enable amazing experiences for our clients.”
Off to Work has always been an innovative market leader and was one of the first agencies to adopt candidate selection and online booking systems. “The way that our candidates are trained and upskilled is unlike anything else in the industry,” Rosina said. “The calibre of our team members is phenomenal and we invest a lot of time into training and developing them.” Off to Work supply staff for all areas of hospitality, including Goodwood, Royal Ascot, concerts and celebrity weddings, as well as catering teams for restaurants, hotels and cafes with specialist divisions in each sector.
Off to Work’s motto is “Enabling Amazing Experiences”. This applies, not only to clients, but to team members too. Development and progression are key. If a team member joins on a casual basis, they are offered the chance to grow in the role and to progress through the ranks. Off to Work runs a unique, dedicated training facility in Camden, as well as a banqueting venue which is also run as a commercial enterprise with their sister brand, Sliced Events. All front and back of house staff from the Off to Work casual team go through a vigorous training programme. Anthony Gardner-Sharp from Off to Work’s Marketing Team says, “We are always working on our brand image and improving the candidate experience for our team. We recently launched our bespoke app which allows team members to easily search and book shifts, and allows clients to easily request their favourite staff and complete timesheets via the app.”
Rosina feels that it is the company culture that really sets Off to Work apart from the rest. “Team members are treated as people and not as a commodity.” She explains. “Every year we hold a Staff Awards event which is really important to the staff as it recognises their hard work and celebrates their achievements. We have several categories including chef of the year, waiter of the year, most improved team member and even most charismatic! Our team members actually feel like part of the company, not just casual agency staff. Ultimately, if they don’t feel valued, they’re not going to do a good job. It all begins with our people.”
The Candidate Experience award recognises programmes and initiatives that successfully and imaginatively engage with candidates from application, on-boarding and beyond. Last year’s award went to Firmdale Hotels and this year’s shortlist showcases three amazing entries from AccorHotels, National Theatre – Commercial Operations Department and YO! Sushi.
“We’re so happy to be sponsoring this category in the 2017 Caterer.com People Awards,” Rosina said. “We very rarely partner with other organisations, but we’ve worked with Caterer.com for a long time and are great admirers of what they do. Caterer.com People Awards are renowned throughout the industry. Ultimately, the awards are about recognising talent, showcasing fantastic initiatives and as the title suggests, they’re about people.”
The 2017 Caterer.com People Awards take place on October 5th at the stunning Park Plaza, Westminster Bridge, where the great and the good of UK hospitality employment will gather to celebrate the very best programmes in recruitment, retention and development. Tables for this fabulous evening are still available by contacting firstname.lastname@example.org. See you there.