The Knight Residence near Edinburgh Castle and known for their award winning, five star, serviced apartments took this years title for Best Employer in Hospitality Awards 2012 Scotland.
The awards were again held and the superb and unique Prestonfield Edinburgh. The team are known for their philosophy to deliver; “efficient, unobtrusive, helpful and friendly; each member of our team is there simply to provide you with the very best in Scottish hospitality…”
They also took the title for Best Small Independent Hotel Employer. We caught up with Mr Colin Stone, General Manager and he said;
“I’m absolutely delighted to win, it’s a really great accolade to add to our set of awards and be recognised for being a Best Employer. It means that we’re working well with our team and therefore delivering a good experience to our guests. We work hard to engage with the team and develop them wherever possible. Good communication with our staff is key and they are more than just employees, they all take ownership of their roles.”
It’s a good time to review how you engage and motivate your teams ahead of the new year and what will always be a tough trading time. Think about how you can retain your teams by being a ‘Best Employer’ and deliver the best possible experience to both your staff and guests.
By working hard now you can prepare to enter and win the awards next year, after all it’s important to not only recruit team members but keep them when you get them.
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